Q:Do you offer exchanges? Do I have to pay for returns, how do I return?

A:We offer free exchanges and returns. Please see our returns policy page for full details

Q:What methods of delivery do you offer? 

A: Shipping is charged at a flat rate whether you order 1 item or 3. We want to make sure you receive your 

orders and we therefore use a tracked service that requires a signature.

Q:Methods of payment- what do you accept?

A: We accept paypal, credit and debit cards

Q:Do you sell gift vouchers?

A:We do not currently sell gift vouchers but we are looking to introduce this feature in the future, don’t forget to subscribe to keep up to date with our latest news

Q:What can I do if something is wrong with my order?

A:Please call or email us and lets us know- see our contacts page

Q:Are there any care or washing guidelines?

A: Yes, please see the care label inside the garment. However please note you should never dry gym wear on a radiator or heat source of any description as this destroys the fabric, please hang to dry on a trouser hanger, take special care with items that have gold foil to lengthen the lifespan of the product, (wash on a very low heat 30 inside out.)

Q:When will you restock your items?

A:If we are out of stock we have a facility to accept back orders, we have regular monthly deliveries, if you have a particular question please contact us for up to date information.

Q:Whats my order status?

A:From the My Accounts section you can view your complete order history. We ship using a tracked service to give you peace of mind. Where the tracking service allows we will provide your contact email address provided at checkout, this means you will be sent a tracking reference/link.

 

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